03 9246 0466

Contact Us

Phone
03 9246 0466

Email
naya@chiosea.com.au

Address
5 Cinnamon Grove, Point Cook, VIC 3030

Online Enquiry

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NOTICE

All consultations in our centre has transitioned to mixed billing, which will see some patients fully bulk billed while the rest will be billed privately. Those who pay privately will get Medicare rebate if they have Medicare cards.

The following patients will be bulk billed at all opening hours every day, including weekend and Public holidays:

    (a). Children 16 yrs. of age and under

    (b). Concession card holders, healthcare card holders, veterans and pensioners.  Your card must be valid and presented in person on your visit or emailed through prior to your phone consultation as there will be no refund if produced at a later date after billing has already been processed. Failure to provide/present your valid card means you will be billed as a private patient for your consultation. 

     

 We are a mixed billing clinic. This means that we bulk-bill children 16 years of age and under who hold Medicare card, DVA, health care card and pension card. Every other patient is billed privately. 

Your card must be valid and presented in person on your visit or emailed through prior to your phone consultation. Failure to present your valid card means you will pay private fee (no refund after) for your consultation. 

FEES

  

 

All procedures incur a $50 out of pocket fee.

Health Assessments, Care Plans are all bulk billed.

Please Note:

1. We would like to advise that, unfortunately it has been necessary to update the terms and conditions of our Late Cancellation Policy or No Show Policy. The new policy is as follows: To avoid a Late cancellation or No Show fee, Arrowhead medical centre must receive notice of the cancellation ( of each appointment) at least 2 hrs. prior  to the scheduled appointment. Failing to do so will incur a fee of twenty dollars ($20.00) cancellation fee.  An SMS reminder will be sent as a courtesy, but it is the clients responsibility to keep track of their scheduled appointments. Your Non-response to the SMS reminder does not count as notice of cancellation. In this case, the cancellation fee will apply. Should you cancel and or fail to attend more than 2 consecutive appointments without discussion with, and the agreement of your doctor/reception staff, Arrowhead Medical Centre reserves the right to refuse you further appointments in the clinic. In that case, you will only be seen as a walk-in, which may mean that you may endure a long wait before being seen, at best or not being seen at all. When you cancel early, the spot can be offered to another patient on the waitlist.  Thank you for your cooperation and understanding in this regard.

2. Your credit or direct debit card may incur a surcharge of 0.15-0.79% of the transaction amount to the card issuer/your bank for making your payment possible. The surcharge amount depends on the type of card or issuer/bank.

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